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Epics Training and Consultancy

"Your One-Stop Solution for Training and Consulting Services"

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Schedule Your Strategic Consultation Now! & Get unique Business solutions and reliable advice from expert consultants

Is a hidden mismatch between your teams, your processes, and your goals quietly stalling your company’s growth?

In today's fast-evolving business landscape, achieving your target results requires absolute synchronization between employee performance, operational workflows, and your organizational vision. Even a slight misalignment can drastically derail your momentum, drain your resources, and ruin your chances of gaining a competitive edge over your rivals.

Epics Training and Consultancy bridges these frustrating operational gaps. Based in Arusha, Tanzania, we are a premier training and consulting firm that has spent over 15 years guiding organizations to build bulletproof competitive strategies, execute high-stakes projects with absolute precision, and cultivate the elite talent required to anchor long-term corporate growth.

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Who We Are

For over 15 years, Epics Training and Consultancy, with our head office based in Arusha, Tanzania, has served as a premier nationwide partner for high-impact professional development and strategic corporate advisory.

We don't believe in rigid, off-the-shelf templates. As a fiercely customer-centric organization, we design and execute high-quality, practical training and consulting frameworks engineered around your unique goals, exact timeline, and budget. Whether you need intensive one-on-one executive coaching, collaborative group workshops, or open public schedule courses, we deliver seamless, scalable solutions that match global quality standards.

We build smart, long-lasting relationships with our clients. By acting as an on-demand extension of your team, we maintain continual communication and provide steady advisory support, transforming daily organizational challenges into sustainable competitive growth.

  • Schedule Your Corporate Consultation Now
  • Request a Tailor-Made Training Proposal
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Accelerating Your Growth

At Epics, we are committed to delivering world-class training, and consulting services. Recognized and monitored by Institute of Adult Education (IAE), Epics is dedicated to maintaining the highest level of quality and excellence in everything we do.

Our work goes far beyond just offering courses. We provide expert consultation services tailored to the needs of businesses, institutions, and individuals. Our team of seasoned professionals brings global experience, offering practical solutions that support growth, solve challenges, and ensure long-term success.

We are proud to partner with the CP Organisation for Training and Consultation, our exclusive representative in the UK. Through this collaboration, we make Epics internationally recognized programs, certifications, and development opportunities more accessible to individuals and institutions across the region.

Whether you’re an individual aiming to boost your skills or an organization seeking expert support, Epics is here to help you grow, lead, and succeed—backed by global standards and local insight.

Who We Serve

"Empowering Enterprises to Scale, Adapt, and Excel"

Epics is the premier training and consulting partner for Fortune 20+ firms and major Tanzanian organizations. We bridge critical capability gaps, diagnose complex operational problems, and equip your workforce with the practical tools needed to drive performance.
What We Do:
  • Strategic Diagnostics: We pinpoint operational bottlenecks and design customized solutions.
  • Targeted Upskilling: We equip teams with specific tools to improve daily performance.
  • Scalable Frameworks: We build operational models that adapt to rapid industry change.
Why Leading Organizations Partner with Epics:
  • Global Scale: Trusted by Fortune 20+ enterprises and major public and private institutions.
  • Cross-Industry Expertise: Consultations led by seasoned experts across diverse sector backgrounds.
  • End-to-End Solutions: From high-level strategic advice to specialized, hands-on skill development.
  • Measurable Results: Actionable frameworks designed to improve performance and navigate change.
Schedule Strategic Consultation Now
Consultancy Services

Consultancy Services

Epics consultants will assess your organizational needs, solve complex problems, and provide actionable strategies. Our consultancy services are designed to be fully adaptable to your unique requirements...
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Bespoke and In-house Training Services

Bespoke and In-house Training Services

"Our tailored training solutions will help to enhance your workforce's skills and performance". We understand that every client’s needs are unique. That is why we provide tailored solutions. This can...
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HR Advice & Support Services

HR Advice & Support Services

Human Resources Consulting & Outsourcing for Employers: Everyday efficiencies and long-term strategies to help you focus on the core of your business. From hiring and training to culture and career transitions,...
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MAWE LODGES

Operating luxury safari lodges in northern Tanzania requires flawless guest experiences. Our customer-facing teams needed a major service delivery upgrade to match international luxury standards. Epics Training and Consultancy delivered custom, instructor-led Customer Relations Management and hospitality workshops right here in Arusha.The certified trainers provided actionable insights that immediately stimulated team action and inspired a profound cultural change within our lodge operations. Since the training, our online guest reviews have praised our staff's attentiveness, and our repeat bookings have increased significantly. Epics truly understands the pulse of hospitality.

★★★★★
MAWE LODGES

"Managing a large manufacturing workforce brings constant compliance worries and the need for continuous labor law updates. Internal friction between shifts was beginning to hurt our output. Epics stepped in with a highly targeted Management and Supervisory Skills Training program for our line managers.They completely eliminated our internal operational friction and gave our department heads the practical leadership tools needed to minimize staffing crises and boost daily productivity. The return on investment was visible within a month; floor wastage dropped and team communication has never been smoother."

★★★☆☆
BAHARI CHEMICALS (T) LTD
Venus Premier Hotel

Our challenge was that guest satisfaction scores dropped 15% due to poor communication and weak complaint handling among frontline safari staff.
The Action: Epics conducted a 4-day intensive, on-site Customer Relations Management workshop with role-playing simulations for lodge and field guides.
The Metric: Frontline staff resolved 90% of guest issues instantly without escalation.
The Result: Guest satisfaction scores surged by 22% within 90 days.
"Epics transformed our guest experience completely through their hands-on hospitality workshops. Our customer-facing teams gained the practical skills and confidence needed to turn negative situations into glowing guest reviews. The local industry insights from their certified trainers inspired an immediate culture shift across our entire safari operation."

★★★★★
Venus Premier Hotel
Kyalema Tanzania Expedition

Our sales team struggled to convert high-value international travel agents (DMCs) during overseas trade shows, resulting in a stagnant sales pipeline. Epics designed a premium Sales and Marketing Training Workshop focused on corporate negotiation, itinerary value-stacking, and high-stakes pitching.
Securing contract partnerships with major international travel agents requires our sales team to pitch with extreme precision. We enrolled our core team in the Epics Sales and Marketing Workshops. The research-led insights provided by their experts helped our staff refine their market analysis, build pitching confidence, and enhance overall professionalism. Epics is a vital growth partner for any Tanzanian exporter of travel services.

★★★★★
Kyalema Tanzania Expedition
APHI Foundation

A major donor requested an independent, rigorous financial and operational assessment before releasing multi-million shilling capital for an agricultural infrastructure project. Epics conducted an extensive Financial Feasibility Study and risk assessment map, measuring operational scope, risk minimization, and long-term financial sustainability.
Before deploying significant grant capital into a new regional project, we partnered with Epics for a comprehensive Financial Feasibility Study. Their authentic and detailed financial assessment map accurately measured our operational scope, risk mitigation factors, and cash flow forecasting. Their top-tier consultancy completely protected our project capital and gave our institutional donors the concrete data they needed to release funding with absolute confidence.

★★★★★
APHI Foundation
MAWE LODGES

Operating luxury safari lodges in northern Tanzania requires flawless guest experiences. Our customer-facing teams needed a major service delivery upgrade to match international luxury standards. Epics Training and Consultancy delivered custom, instructor-led Customer Relations Management and hospitality workshops right here in Arusha.The certified trainers provided actionable insights that immediately stimulated team action and inspired a profound cultural change within our lodge operations. Since the training, our online guest reviews have praised our staff's attentiveness, and our repeat bookings have increased significantly. Epics truly understands the pulse of hospitality.

★★★★★
MAWE LODGES

"Managing a large manufacturing workforce brings constant compliance worries and the need for continuous labor law updates. Internal friction between shifts was beginning to hurt our output. Epics stepped in with a highly targeted Management and Supervisory Skills Training program for our line managers.They completely eliminated our internal operational friction and gave our department heads the practical leadership tools needed to minimize staffing crises and boost daily productivity. The return on investment was visible within a month; floor wastage dropped and team communication has never been smoother."

★★★☆☆
BAHARI CHEMICALS (T) LTD
Venus Premier Hotel

Our challenge was that guest satisfaction scores dropped 15% due to poor communication and weak complaint handling among frontline safari staff.
The Action: Epics conducted a 4-day intensive, on-site Customer Relations Management workshop with role-playing simulations for lodge and field guides.
The Metric: Frontline staff resolved 90% of guest issues instantly without escalation.
The Result: Guest satisfaction scores surged by 22% within 90 days.
"Epics transformed our guest experience completely through their hands-on hospitality workshops. Our customer-facing teams gained the practical skills and confidence needed to turn negative situations into glowing guest reviews. The local industry insights from their certified trainers inspired an immediate culture shift across our entire safari operation."

★★★★★
Venus Premier Hotel
Kyalema Tanzania Expedition

Our sales team struggled to convert high-value international travel agents (DMCs) during overseas trade shows, resulting in a stagnant sales pipeline. Epics designed a premium Sales and Marketing Training Workshop focused on corporate negotiation, itinerary value-stacking, and high-stakes pitching.
Securing contract partnerships with major international travel agents requires our sales team to pitch with extreme precision. We enrolled our core team in the Epics Sales and Marketing Workshops. The research-led insights provided by their experts helped our staff refine their market analysis, build pitching confidence, and enhance overall professionalism. Epics is a vital growth partner for any Tanzanian exporter of travel services.

★★★★★
Kyalema Tanzania Expedition
APHI Foundation

A major donor requested an independent, rigorous financial and operational assessment before releasing multi-million shilling capital for an agricultural infrastructure project. Epics conducted an extensive Financial Feasibility Study and risk assessment map, measuring operational scope, risk minimization, and long-term financial sustainability.
Before deploying significant grant capital into a new regional project, we partnered with Epics for a comprehensive Financial Feasibility Study. Their authentic and detailed financial assessment map accurately measured our operational scope, risk mitigation factors, and cash flow forecasting. Their top-tier consultancy completely protected our project capital and gave our institutional donors the concrete data they needed to release funding with absolute confidence.

★★★★★
APHI Foundation

OUR COMMITMENT TO YOU

To achieve your desired results, our development effort extends beyond the training or consulting room. We work in partnership with you to:

  • Understand your business and development needs
  • Design development initiatives and deliver high impact training interventions
  • Develop and implement powerful reinforcement programmes
  • Track and measure for continuous improvement and sustainability

 

“All our services are tailored to your needs, culture and business”

ACCELERATING YOUR GROWTH

Our services are based on industry awareness. We do believe that the knowledge of the market and the synthesized experience is as important as the theoretical knowledge in the management sciences. Therefore, in every case, we transfer our knowledge filtered. We believe in customizing and developing specific solutions through a collaborative process designed to identify a client’s needs, requirements and objectives.

Our unique approach combined with the strong faculty of experts, competent trainers, multi-lingual facilitators puts our lab in the position to spur the progress of your establishment.

ACCREDITATIONS

There are many reasons Epics is consistently ranked the number one major consulting firm, for both formal and informal training.

We are a leading provider of training courses across the East Africa. Our accreditation credentials are impeccable and we have been vetted by industry bodies to ensure our quality is second to none. Whether it’s IEA, PMI or Microsoft we’ve got you covered and can help you, or your employees, get ahead.

You can rest easy knowing that with us as your partner you will be trained to the highest possible standards in order to achieve certification from any one of these top-tier organizations.

Epics Company

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